Shipping, Insurance and Returns
Online
Special! FREE SHIPPING on web orders of $100.00 or more:
FREE SHIPPING cannot be combined with any other discounts or specials.
FREE SHIPPING will not show up on your
order form.
We will notify you of FREE SHIPPING on your order confirmation. FREE
SHIPPING is not available to Alaska or Hawaii or APO.
($2.50 shipping/processing per box of Matchbook Note Pads and orders of 8 or
more Vinyl Bags still applies to all orders including Free Shipping)
Additional SHIPPING
INFORMATION:
All orders to the West Coast (California, Washington, New Mexico, etc.)
MAY be subject to additional shipping charges because of increased postal costs to their Zone.
All orders to Alaska and Hawaii will be shipped First Class or Priority Mail Insured and
may be subject to additional shipping charges. We will e-mail you with the total
amount on your Order Confirmation.
SPECIAL SHIPPING REQUESTS
such as Overnight or Next Day are important to us. We ask that you phone in any special shipping requests during working hours Monday-Friday 9 am - 4 pm EST. Unfortunately we can no longer accept special shipping requests that are faxed to us, written on your order, left on our answering machine, or e-mailed to us.New!
INSURANCE Information:
All orders of $30.00 and over will have Insurance AUTOMATICALLY
ADDED to the normal Shipping/Handling Charges as an ADDITIONAL
COST.
We will e-mail you with your order total including insurance on your Order
Confirmation.
Orders under $30.00 will not be insured unless you request it, and we will not be responsible for lost or damaged packages that are not
insured.
RETURNS:
Returns must be made within 15 days of the shipping date. No returns will be accepted without previous authorization. Please call or
e-mail us first. A $5.00 restocking fee MAY be charged. You will not be refunded for any shipping
and handling fees. If you received Free Shipping we will have to charge you back for the shipping.
We cannot accept returns on any used merchandise.

Phone: 973-736-8023
Fax: 973-736-0440
e-mail us: info@vippies.com